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Comforta Dumai, Dumai

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From37US$ /night
Check-in
13Dec2024Select date
Check-out
14Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Jenderal Sudirman No 58 Dumai, Riau, Dumai, Indonesia

Comforta Hotel Dumai is strategically located for both leisure and business travelers in Dumai, Indonesia. With a modern design, the hotel offers key amenities and a high standard of service. The hotel features 100 air-conditioned rooms equipped with essential comforts and conveniences. Nearby attractions include Dumai Port TPI and Chevron Dumai Golf Course, enhancing its appeal to visitors.

Location

Comforta Hotel Dumai is located close to Dumai's cultural landmarks, including the Chinese Temple, enhancing its historical significance. The hotel is a 5-minute drive from Pasar Letin and nearby attractions such as Taman Bukit Gelanggang and Hutan Wisata. Guests can easily access local transportation options within proximity, making it convenient for exploring Dumai.

Rooms

The hotel provides 100 spacious air-conditioned rooms, each featuring a flat-screen satellite TV, minibar, and tea/coffee making facilities. Certain room units also offer a seating area for guests to relax. Private bathrooms come equipped with a bathtub and shower, ensuring comfort during stays. Complimentary bottled water and other essentials are provided for added convenience.

Eat & Drink

Pepito Restaurant at the hotel serves a diverse menu that includes Indonesian, Asian, and Western cuisine. Guests can enjoy meals in the restaurant or take advantage of the 24-hour room service available throughout their stay. The hotel also features a bar/lounge for guests looking to unwind after a long day. Barbecue grills are available for those wishing to enjoy outdoor cooking.

Leisure & Business

For leisure, Comforta Hotel Dumai offers a fitness center, spa, and wellness center for guests seeking relaxation and exercise. Business amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free WiFi is accessible in public areas, and self-parking is available at no charge. Car rental and concierge services assist guests in navigating the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
50 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Double or Twin Room
Max:
2 persons
28 m² 
Bed options:
1 Double bed
Shower
Bathtub
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Deluxe Double or Twin Room
Max:
2 persons
28 m² 
Bed options:
1 King-size bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Dumai400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service

Dining

  • Restaurant

Spa & Leisure

  • Swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jalan Jenderal Sudirman No 58 Dumai, Riau, Dumai, Indonesia
Map view
Jalan Jenderal Sudirman No 58 Dumai, Riau, Dumai, Indonesia
Nearby
Masjid al ikhsan
520 m
Mosque
Masjid Al-Anshar
530 m
Restaurants
J.CO Donuts & Coffee
200 m
Jl. Jend. Sudirman Ramayana
Papa Ibam Pizza
200 m
Jl. Jend. Sudirman Bintan
Foodpedia Dumai
240 m
Jl. Jend. Sudirman No.157 AB
Depot Ayam Penyet
1.4 km
Jl. Sultan Syarif Kasim

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
central location
small rooms
room for dining improvement
7.6/10
Very good
Rooms
8.0
Location
8.8
Service
8.0
Dining
6.8
Guest reviews
7.6/10
based on 10 reviews
7.0
7.0/10based on 15 reviews
Percy
United Kingdom, May  2024
8.2/10

During my 12-day stay in mid-May, I found the hotel to be comfortable with adequate facilities in the rooms. The staff was friendly and accommodating, even upgrading me to a suite at no extra charge. The location was central, providing easy access to shopping malls and restaurants. The dining experience was satisfactory with a good Asian selection, although there was room for improvement. Overall, the hotel offered good value for money with a nice range of facilities.

Rooms
8.0
The rooms are quite small but equipped with essential facilities like a comfortable bed, big shower, and bath.
Service
9.0
The staff was friendly and efficient during my stay, going above and beyond to ensure my comfort.
Location
9.0
The central location made it easy to explore Palembang with convenient access to nearby attractions and amenities.
Dining
7.0
The dining options were satisfactory with a decent selection, although there's room for improvement.
Facilities
8.0
The hotel provides a nice range of facilities to meet the needs of guests, adding value to the stay.
friendly staff
small rooms
Leslie
United States, April  2024
8.4/10

I had a wonderful stay at this hotel. The rooms were big, clean, and tidy, offering excellent value for money at Rp250,000/$33.30 per night. The addition of a bathtub and extra free tea/coffee was a nice touch. The only downside was the additional charge of Rp75,000/$10 for an extra bed.

Rooms
9.0
The rooms were spacious, clean, and had great amenities.
Service
9.0
The staff was incredibly helpful and accommodating, even upgrading me to a suite at no extra charge. The smiley receptionist added a warm touch to my stay.
Location
9.0
The hotel's central location made it easy to access the nearby shopping malls and restaurants, offering convenience for exploring Palembang.
Dining
7.0
The dining options were satisfactory, especially the Asian selections. However, the kuehs were not as good as those found in nearby malls.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay, from room service to dry cleaning services.
Clean
Extra bed charge
Hilda
United Kingdom, March  2024
7.8/10

The hotel offers big, clean, and tidy rooms at a reasonable price of 460000 ruppies with all the facilities, although there is a presence of cigarette smoke. The service is friendly and helpful, albeit some staff might be inexperienced. The location is strategic, providing easy access to shopping malls and restaurants. The dining options are satisfactory, with good Asian selections. Overall, the facilities are well-equipped and meet expectations.

Rooms
8.0
The rooms are big, clean, and tidy for a reasonable price at 460000 ruppies.
Service
7.0
The service is friendly and helpful, with a few staff members showing inexperience.
Location
9.0
The location is strategic with easy access to shopping malls and restaurants.
Dining
7.0
The dining is okay with good Asian selections, although some items may not be recommended.
Facilities
8.0
The facilities are well-equipped and satisfactory.
Elizabeth
United States, March  2024
7.4/10

My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, although the bathroom door had its knob missing. The 1st-floor room facing the lobby was convenient, equipped with a TV and air conditioning. The service was average, with the staff not overly friendly and trying to push their transport services. The central location made it easy to access shopping malls and restaurants in Palembang. The dining experience had a mix of good Eastern-style dishes but lacked variety. The hotel facilities were satisfactory, but there were some minor issues here and there.

Rooms
8.0
The rooms were very clean and largely okay, with TV and aircon.
Service
6.0
The staff's hospitality was just average, not overly friendly.
Location
9.0
The central location was the hotel's main strong point, with easy access to shopping malls & restaurants.
Dining
7.0
The dining offered some good, more eastern style dishes, but lacked variety.
Facilities
7.0
The hotel facilities were up to hospitality standards, but there were some minor issues.
Jim
United Kingdom, December  2023
8.4/10

The hotel offers large and bright rooms with a TV and air conditioning, though the bathroom door had a missing knob. The service was very helpful and friendly, going above and beyond to upgrade me to a suite at no extra charge. The location is its main strong point, making it easy to access everywhere in Palembang. The dining experience was okay with a good Asian selection, and the facilities are quite nice overall.

Rooms
8.0
The rooms are large and bright, equipped with TV and aircon, but the bathroom door had its knob missing.
Service
9.0
The service was very helpful and friendly, going the extra mile to put me in a suite at no extra charge.
Location
10.0
The location is the hotel's main strong point, making it easy to go everywhere in Palembang.
Dining
7.0
The dining experience was okay with a good Asian selection, although some items are not recommended.
Facilities
8.0
The facilities are quite nice overall.
Norman
United Kingdom, November  2023
8.4/10

I absolutely loved my stay at this hotel! The rooms were spacious and fully furnished, clean, and had all the facilities I could ask for, including a kettle, slippers, dressing gown, a comfortable big bed, TV, wardrobe, big shower, and bath. The staff was extremely friendly and went above and beyond to help me with all my requests. The location was strategic and centralised, making it super easy to access the nearby shopping malls and restaurants. The dining options were good, although I'd recommend trying out the nearby malls for better choices. The facilities were top-notch, providing everything I needed for a comfortable stay.

Rooms
9.0
The rooms were spacious and fully furnished, very clean, and had all the facilities I needed.
Service
9.0
The staff was extremely friendly and above average helpful with all my requests.
Location
8.0
The location was strategic and centralised, offering easy access to the nearest shopping malls and restaurants.
Dining
7.0
The dining experience was good, yet somewhat more eastern style. I would suggest exploring other local options for variety.
Facilities
9.0
The facilities provided were excellent and added to the overall positive experience.
spacious rooms
limited dining options
Charles
United Kingdom, November  2023
7.2/10

The hotel offers spacious and bright rooms with decent facilities, although the bathroom door had a missing knob. The central air conditioning unit outside can be noisy at times. The service is mostly friendly but some staff members may lack experience. The location is convenient with easy access to shopping malls and restaurants. The dining options are average, with some dishes being less recommended. Overall, the hotel provides a mix of positives and negatives for a stay.

Rooms
8.0
The rooms are spacious and bright, with decent facilities. However, the bathroom door had a missing knob.
Service
7.0
The service is mostly friendly, although some staff members may lack experience.
Location
8.0
The location is convenient with easy access to shopping malls and restaurants.
Dining
6.0
The dining options are average, with some dishes being less recommended.
Facilities
7.0
The hotel facilities are sufficient for a comfortable stay.
John
United States, September  2023
7.8/10

The hotel offers spacious and tidy rooms at a reasonable price. The rooms are equipped with essential facilities like a kettle, slippers, and a comfortable big bed. However, the rooms might feel a bit dark due to tiny windows. The service is friendly, although some staff members may lack training. The central location provides easy access to shopping malls and restaurants in the city center. The dining experience is satisfactory, with local dishes available. Overall, the facilities are well-maintained and adequate for a comfortable stay.

Rooms
8.0
The rooms are big, clean, and tidy but could feel a bit dark due to tiny windows.
Service
7.0
The service is friendly but some staff members may lack training.
Location
9.0
The central location offers easy access to shopping malls and restaurants in the city center.
Dining
7.0
The dining offers satisfactory local dishes.
Facilities
8.0
The facilities are well-maintained and adequate for a comfortable stay.
Charles
United States, August  2023
7.6/10

I had a pleasant stay at the hotel with its large and bright rooms, but the outdated carpet was a bit of a letdown. The service was exceptional and went beyond my expectations by upgrading me to a suite without extra charges. The central location made it easy for me to explore the city, although finding the ferry offices was a bit tricky. The dining options were decent with a good selection, though the kuehs were not the best. The facilities were satisfactory overall.

Rooms
7.0
The rooms are old but spacious and bright.
Service
9.0
The staff at Hotel Hayam Wuruk were very helpful and friendly.
Location
8.0
The hotel's central location provided easy access to shopping malls and restaurants.
Dining
7.0
The dining options served were nice and edible, with a good Asian selection.
Facilities
7.0
The hotel's facilities were satisfactory.
Centralized location
Old rooms
Jim
United States, July  2023
7.2/10

The hotel is conveniently located in the city center with easy access to shopping malls and restaurants. The rooms are spacious and tidy, although they can be dark with small windows, so it's best to request a brighter room. The service was friendly and helpful, ensuring a pleasant stay. Dining options were satisfactory, and the facilities were adequate though slightly outdated. Overall, a good value for money choice in Palembang.

Rooms
7.0
The rooms are big, clean, and tidy with reasonable prices.
Service
8.0
The staff was very kind and friendly, making my experience enjoyable.
Location
9.0
The hotel's central location provides easy access to shopping and dining options.
Dining
6.0
The dining experience offered satisfactory options.
Facilities
6.0
The facilities are adequate but could benefit from some modernization.
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Check-in
13Dec2024Select date
Check-out
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Rooms and Guests2 Guests, 1 Room