Comforta Dumai Hotel, Dumai
About the Hotel
Comforta Dumai is strategically positioned in the vibrant city of Dumai, Indonesia. The hotel caters to both leisure and business travelers with its array of modern amenities and services. Notable for its comfortable accommodations, it features 100 air-conditioned rooms equipped with contemporary conveniences. The proximity to local attractions, such as Dumai Port and the Chevron Dumai Golf Course, enhances its significance as a practical lodging choice.
Location
Situated just a 5-minute drive from Pasar Letin, the hotel's location grants easy access to local culture and dining. Comforta Dumai is also near the Chinese Temple and other significant sites, enriching the guest experience. Public transportation options help easily navigate the area. The available concierge services also assist with local arrangements and directions.
Rooms
Each room at Comforta Dumai includes essential comforts such as 24-hour room service and complimentary WiFi. The range of guestrooms offers a flat-screen satellite TV, minibar, and seating areas in select units. Additionally, private bathrooms are available with either a bathtub or shower, catering to various preferences. Spacious suites provide ample living space along with necessary amenities, appealing to both families and business guests.
Eat & Drink
Pepito Restaurant onsite serves a diverse menu featuring Indonesian, Asian, and Western cuisine. Guests can enjoy meals in a relaxed atmosphere, benefiting from the restaurant's convenient location within the hotel. A bar/lounge area is also available for those looking to unwind with drinks after a long day. Options for in-room dining are a highlight, thanks to the 24-hour room service.
Leisure & Business
Comforta Dumai offers various leisure amenities including a fitness center and a spa and wellness center for relaxation. The hotel fully supports business travelers with a dedicated business center and services such as dry cleaning and laundry. Complimentary self-parking is available, alongside car rental options for easy exploration. A 24-hour reception ensures that all guest needs are promptly attended to.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Room service
Dining
- Restaurant
Spa & Leisure
- Swimming pool
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
During my 12-day stay in mid-May, I found the hotel to be comfortable with adequate facilities in the rooms. The staff was friendly and accommodating, even upgrading me to a suite at no extra charge. The location was central, providing easy access to shopping malls and restaurants. The dining experience was satisfactory with a good Asian selection, although there was room for improvement. Overall, the hotel offered good value for money with a nice range of facilities.
I had a wonderful stay at this hotel. The rooms were big, clean, and tidy, offering excellent value for money at Rp250,000/$33.30 per night. The addition of a bathtub and extra free tea/coffee was a nice touch. The only downside was the additional charge of Rp75,000/$10 for an extra bed.
The hotel offers big, clean, and tidy rooms at a reasonable price of 460000 ruppies with all the facilities, although there is a presence of cigarette smoke. The service is friendly and helpful, albeit some staff might be inexperienced. The location is strategic, providing easy access to shopping malls and restaurants. The dining options are satisfactory, with good Asian selections. Overall, the facilities are well-equipped and meet expectations.
My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, although the bathroom door had its knob missing. The 1st-floor room facing the lobby was convenient, equipped with a TV and air conditioning. The service was average, with the staff not overly friendly and trying to push their transport services. The central location made it easy to access shopping malls and restaurants in Palembang. The dining experience had a mix of good Eastern-style dishes but lacked variety. The hotel facilities were satisfactory, but there were some minor issues here and there.
The hotel offers large and bright rooms with a TV and air conditioning, though the bathroom door had a missing knob. The service was very helpful and friendly, going above and beyond to upgrade me to a suite at no extra charge. The location is its main strong point, making it easy to access everywhere in Palembang. The dining experience was okay with a good Asian selection, and the facilities are quite nice overall.
I absolutely loved my stay at this hotel! The rooms were spacious and fully furnished, clean, and had all the facilities I could ask for, including a kettle, slippers, dressing gown, a comfortable big bed, TV, wardrobe, big shower, and bath. The staff was extremely friendly and went above and beyond to help me with all my requests. The location was strategic and centralised, making it super easy to access the nearby shopping malls and restaurants. The dining options were good, although I'd recommend trying out the nearby malls for better choices. The facilities were top-notch, providing everything I needed for a comfortable stay.
The hotel offers spacious and bright rooms with decent facilities, although the bathroom door had a missing knob. The central air conditioning unit outside can be noisy at times. The service is mostly friendly but some staff members may lack experience. The location is convenient with easy access to shopping malls and restaurants. The dining options are average, with some dishes being less recommended. Overall, the hotel provides a mix of positives and negatives for a stay.
The hotel offers spacious and tidy rooms at a reasonable price. The rooms are equipped with essential facilities like a kettle, slippers, and a comfortable big bed. However, the rooms might feel a bit dark due to tiny windows. The service is friendly, although some staff members may lack training. The central location provides easy access to shopping malls and restaurants in the city center. The dining experience is satisfactory, with local dishes available. Overall, the facilities are well-maintained and adequate for a comfortable stay.
I had a pleasant stay at the hotel with its large and bright rooms, but the outdated carpet was a bit of a letdown. The service was exceptional and went beyond my expectations by upgrading me to a suite without extra charges. The central location made it easy for me to explore the city, although finding the ferry offices was a bit tricky. The dining options were decent with a good selection, though the kuehs were not the best. The facilities were satisfactory overall.
The hotel is conveniently located in the city center with easy access to shopping malls and restaurants. The rooms are spacious and tidy, although they can be dark with small windows, so it's best to request a brighter room. The service was friendly and helpful, ensuring a pleasant stay. Dining options were satisfactory, and the facilities were adequate though slightly outdated. Overall, a good value for money choice in Palembang.
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